Do you accept returns and refunds for damaged items?Updated a year ago

We aim to resolve any issues with damaged items immediately.

As soon as you discover a fault, please contact our Customer Care team at [email protected] with the following details:

1. Order number

2. Full name and mobile number

3. Photos of the damaged item

4. Description of the fault.

Commonwealth Philippines will evaluate each case to certify that the items in question are truly defective. Defective or damaged items reported within three (3) days of delivery will be replaced by Commonwealth Philippines without any further cost to the buyer. Items reported after the three day window will be invalid for exchange.