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Commonwealth PH

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Customers may occasionally experience problems that are related to the security settings on their browser (Internet Explorer, Firefox, Safari, etc). If you are experiencing a problem when using our website, please send us an email at customercare@com

What if I'm having trouble ordering from your site?

Orders and Products

What products and services are available on the site?

Are your products guaranteed authentic?

How do I search for an item?

Do I have to create an account to shop with you?

How long does it take to process my order?

How do I order?

Who may I speak with if I have a question about a product?

How do I change my order?

Are all footwear sizes in US sizing?

How do I cancel my order?

How can I pay?

How do I use my discount/promo code?

Can I use more than one discount code?

My credit/debit card payment has been declined.

Payments

How does your delivery service work?

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Do you ship internationally?

Can I change my delivery address?

What happens if I'm not in when my order arrives?

My order has not arrived yet.

Delivery

I have received a damaged item.

I have received an incorrect item in my order.

An item is missing from my order

DEFECTIVE OR DAMAGED ITEMS

Problems with my Order

Can I have my item returned and exchanged for a different item?

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Can I exchange my item for a different item?

Can I return items bought on sale?

Do you accept returns and refunds for damaged items?

Why did you reject my returned item?

Returns and Exchange

Returns and Refunds

Shipping Fees

Shipping Information

Store Contact Details

Physical Store

What if I'm having trouble ordering from your site?Updated a year ago